Privacy Policy

1. Introduction

Welcome to Celebrations Place by Jovarna ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us.

When you visit our website (https://www.celebrationsplace.com.au/), and more generally, use any of our services, we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the website, or otherwise when you contact us.

• Personal Information Provided by You: We collect names; email addresses; and other similar information.
• Information automatically collected: We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our website. If you allow us to access your location, we collect location data (such as through IP addresses or mobile device settings) solely to provide location-based services or relevant content. You can opt out of location tracking through your device settings at any time.

3. Use of Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. We also use third-party analytics and marketing tools, such as Klaviyo, to understand how you use our site and to communicate with you about our recipes, guides, and events.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

4. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. Specifically, we use the information we collect or receive to:

• Send administrative information to you. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
• Send marketing and promotional communications. We and/or our third-party marketing partners (such as Klaviyo) may use the personal information you send to us for our marketing purposes, including email and text message marketing, if this is in accordance with your marketing preferences. You can opt-out of our marketing communications at any time.
• Improve our website. We use analytics to understand how visitors interact with our content, allowing us to improve our recipes and guides.

5. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We do not sell your personal information to third parties. We may share data with trusted third-party service providers (such as email hosting and marketing platforms like Klaviyo) that perform services for us or on our behalf and require access to such information to do that work.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. SMS/Text Message Marketing & Abandoned Carts

If you elect to receive marketing text messages from us, we use the phone numbers you collect to send you updates, promotional offers, and cart reminder messages.

Celebrations Place's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages by text message.

7. Your Privacy Rights

In some regions (like the EEA, UK, and certain US states), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability.

If you would like to unsubscribe from our marketing communications at any time, you can click on the unsubscribe link in the emails that we send, reply STOP to any text message, or contact us using the details provided below.

8. Contact Us

If you have questions or comments about this notice, you may email us at privacy@celebrationsplace.com.au or contact us through our website.